TCS extends contract with Singapore Airlines

Tata Consultancy Services recently announced that it has been chosen by Singapore Airlines to provide IT services for three years for a suite of applications used by the Singapore Airlines Group of Companies
After the end of the existing term, Singapore Airlines went through a formal vendor selection process and chose to partner TCS based on the firm's strong capabilities in offering integrated IT services to support a range of processes and applications across the airline, a TCS release said.
For the past 12 years, TCS said it has successfully helped the airline improve efficiency, reduce operational and maintenance costs enabling productivity gains in its applications space. Under the agreement, TCS would continue to manage a significant portion of Singapore Airlines' IT systems including 24x7 business critical application ranging from passenger reservations to flight operations.
"TCS' rigorous metrics-based management model and airline domain expertise will ensure increased responsiveness for Singapore Airlines customers and its application rationalisation programme will help the airline minimise costs, reduce risks and increase business agility'', it said.